"If we say nothing but what has been said before us, we are dull and have observed nothing. If we tell anything new, we are laughed at as fabulous and romantic."- English society figure Lady Mary Wortley Montagu in a letter to her husband in 1718.During a stay in Sydney a while back I worked in a non-sales-related telephone job, cold-calling people all around Australia. After a few weeks of settling into the job, it dawned on me that I was in fact a modern-day Santa Claus (long hours and too much caffeine perhaps??). That is, I could potentially bring joy and happiness to people in every city, town and outback corner of Aussie; I could have an impact on the outlook of the whole country from that single bright sunlit room.
I would make every call smiling, be as pleasant as humanly possible, and make the mere five-odd minutes I had with each person count to the max. My aim was to make each person at least a little bit happier. And after they put the receiver down, they might just be nicer to the next person they met. And they too might be a little more cheerful. And so on.
By enriching even one person’s life, I could be the butterfly that flaps its wings. And I could flap them cheerfully in every corner of the country with a mere tap of my fingers on the keyboard and a smile in my voice! And that smile became more and more beaming with every person I was able to make even a little happier.
(Of course, this did my employer a lot of good too and I got very positive feedback from my boss and co-workers.)
Make today the day that you too become a fabulous and romantic butterfly.
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